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Have a question, found a bug, or need help with your subscription? Email us and we'll get back to you within 2 business days.
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Frequently Asked Questions
How do I cancel my Career Accelerator subscription?
Open Settings on your iPhone → tap your name → Subscriptions → Basis.
From there you can cancel or manage your subscription. Cancel at least 24 hours before your renewal date to avoid being charged.
Can I use Basis without creating an account?
Yes. Basis works fully as a guest — your XP, streak, and completed lessons are saved locally on your device.
Create an account only if you want to sync your progress across multiple devices.
How do I delete my account and data?
Email legal@basisfinance.app with the subject line
"Delete my account". We'll process your request and confirm deletion within 7 business days.
Is my subscription automatically renewed?
Yes. Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before
the renewal date. You can manage this in your Apple ID settings under Subscriptions.
What is included in the free version?
All 11 learning tracks are completely free — covering Markets, Corporate Finance, Macro, Investment Management,
ESG, Derivatives, Credit, Macroeconomics, Private Equity, Financial Statement Analysis, and Fixed Income.
The Career Accelerator (IB interview prep, deal mechanics, LBO walkthroughs, interview question drills) requires a subscription.
I lost my progress. What happened?
If you were using Basis as a guest (no account), your progress is stored locally on your device.
Deleting and reinstalling the app, or switching devices, will clear local data.
To avoid this, create an account and sign in — your progress will sync to the cloud automatically.
Is the content financial advice?
No. Basis provides educational content only. Nothing in the app constitutes financial, investment,
or professional advice. Always consult a qualified professional before making investment decisions.